About Our Company

Labworks 2.0 – Expect Excellence

The future of Labworks is solid and bright like never before. While a lot of change has and is taking place, the Labworks people who know the LIMS industry, who know the Labworks product, and who know you, our customers, are still here and more committed and passionate than ever before. This is who we are:

  • Employee Owned

    The Labworks LIMS product line is no longer owned by PerkinElmer and is now owned by the same people who have engineered and supported it for the past 20 years. The Labworks employees were tired of seeing a lack of focus and investment in the Labworks product so they partnered with experienced industry executives along with private investors and made the case to PKI that the Labworks product and customers deserved better. PKI agreed and as of March 3, 2016 Labworks is owned and operated by people who have the most experience and passion for the Labworks product line and who are committed to your success. We look forward to showing you what a lot of effort, powered by passion, can do for you!

  • Innovative

    Our average employee has 15+ years of LIMS and Labworks experience and we plan to leverage that experience, along with input from our customers, to continually improve to make Labworks the best LIMS software available. We are investing extensively in the product and people to make sure your needs are met.

  • Quality-Centered

    Similar to innovative, we are committed to making Labworks the best product on the market. That starts with a solid foundation and making sure quality is never sacrificed for profits or for any reason.

  • Customer-Focused

    We will be relentless in making sure your needs are met and that your overall experience with Labworks is excellent. “Expect Excellence” is our motto and excellence is our goal in all that we do. If we are not excellent, we want to hear about it. BTW, your support tickets will be handled by someone who knows Labworks and LIMS inside and out and not just a pass through person. If for some reason that person can’t answer your question or solve your problem, they will have direct access to engineers and professional service staff who can.

The Labworks team thanks you for your loyalty to the Labworks product and we thank you in advance for working with us to meet your needs and to make Labworks the best LIMS software on the market. If you would like more information about recent changes, would like to schedule a meeting with the new management team, want to know more about our near and long term plans for our products and services, or would like to contact us for any reason, please call us at 844.452.2967 or email us at support@labworks.com. We look forward to hearing from you.