Customer Portal

Get support and access the resources you need to get the most out of our LIMS.

Open support request | support@labworks.com | 844.452.2967 ext 2.

< All Topics
Print

LW VIOLATION REORDER

Issue: In one case, the sample has not had the LW VIOLATION REORDER trigger analysis code added and the user adds the triggering analysis code (prep test) on receipt of the sample. When the prep test is completed, will the preexisting analysis code present an issue in the application adjusting the due date to the completion date of the triggering analysis code?

Solution: The due date should be adjusted regardless if it previously exists or not. If not, the application needs to be updated.