Customer Portal
< All Topics
Print

Set up Crystal Wrapper XI License

Issue: When trying to add a key to use LWW for CR, the following error appears:


The license provided only works without the LW Wrapper.

Solution: Set the CRYSTAL_VERSION SYSMGR key to a value other than “XI”, which launches a full Crystal installation. The version is specified in “System Manager” and the license is set in the “LicenseManager” application.