04 – Projects and Customers

This lesson covers the creation and configuration of Projects within LABWORKS eLIMS to enable coordinated sample tracking and structured laboratory management. Participants will learn how to define project-level information, including customer details, project managers, timelines, contract information, and custom fields tailored to organizational needs.

The module also explains how to link samples, analyses, worksheets, and formulations directly to a project, ensuring full traceability and centralized oversight. In addition, learners will explore how to manage discussions and define report recipients to streamline communication and reporting workflows.

Finally, the lesson introduces customer creation and configuration in LABWORKS eLIMS. It covers assigning customer-level information such as contact details, discussions, attachments, references, and custom fields, enabling comprehensive customer management aligned with project and sample activities.

Resource: Click here to open the eLIMS User Guide
(Note: Link opens directly to Page 265: Projects. If it opens at the start, please scroll to page 265 manually.)