When looking for a LIMS system, there are a few very important things to consider. One of the most crucial factors is continued support and service. The truth is that there will be several LIMS that meet your needs, LABWORKS being one of them. However, because it is likely that you will have your LIMS for 10+ years it is important to choose the right partner that will not only help you have a successful implementation but one that will work hard to achieve and maintain your satisfaction in the long-term. A key part of your long-term satisfaction is related to support but it will also includes product innovation and improvements. Therefore, it is important to choose a vendor that is not only committed to customer support and satisfaction but also product innovation that is aligned with industry trends and best practices. It is also important to look for LIMS vendors and solutions that provide a simple and intuitive user experience, have flexibility to be easily configured to meet your needs, provide easy upgrades,and can ensure a straightforward and successful installation. While a LIMS must meet your needs it is especially important to choose a vendor with robust reporting and analytical tools. Sometimes a LIMS vendor is only as good as the resources they assign to your project so make sure your implementation and support teams are not only experienced but are experts in your industry. Other factors to look for in a Laboratory Information Management System include:
- Fair and transparent pricing
- Configuration tools to avoid costly customizations
- Industry-specific solutions
- Regulatory compliance or industry certifications solutions